Q. Do you provide therapy? If so, what type?
A. Yes. We have our own physical, occupational and speech therapists on staff to meet all our patients’ rehabilitation needs.

Q. What is the total cost per day for care? What does that cost include?
A. Costs vary depending on the facility and on the patient’s individual situation. Talk to a social worker at the facility you are interested in for further information about costs.

Q. What type of activities do you offer?
A. We offer a wide range of activities from Bingo to Residents’ Choir.

Q. Do the residents have meal choices?
A. Yes. Our facilities serve a main selection at each meal with an alternative selection available for residents to choose from if they are unsatisfied with the main menu.

Q. Do you provide transportation?
A. We provide transportation to and from physician appointments and other necessary medical appointments.

Q. Do you have private rooms?
A. Yes, we do offer private rooms in our facilities.

Q. Do you take Medicare patients?
A. Yes. Each facility has Medicare-certified beds for residents who qualify for Medicare benefits. We also accept several managed care plans and insurance.

Q. Can money be left for residents?
A. Yes. You can leave money with the office and it will be kept in an individual “resident’s trust fund.” The resident will have access to his or her money anytime during business hours.

Q. Will the patient’s physician see him or her at your facility?
A. Each facility has several physicians to choose from that make rounds regularly. You can also keep your regular doctor.

Q. Can outside food be delivered to residents?
A. Yes. If any food item requires refrigeration, please speak with a staff member so that the item is stored safely and properly.

Q. Can the resident continue to use the pharmacy he or she is currently using?
A. Yes, but only if the pharmacy can provide medication in bubble-pack packaging. The only exception is for veterans who receive their medications through the mail from the veteran’s administration.

Q. Do you have a beauty shop?
A. Yes. Our beauty shop offers discounted prices for services.